When telephoning for medical attention the receptionists will ask for a few details. This information is then used to ensure that your appointment is made with the right clinician. The details you give only need to be brief and are then passed on to the clinician at the time the appointment is booked. Please be assured that the rules of confidentiality apply equally to all staff. Our team of receptionists will help you at all times in the surgery to ensure you obtain the best treatment with the most appropriate clinician available.