Joining the practice is a simple matter of completing a registration form available from the reception desk. If you need help with this form our receptionists will be happy to assist you. Once completed, your details are registered on the practice computer system which then automatically requests the Health Authority to ask for your medical notes from your previous surgery.

If you are on regular repeat medication, please arrange to see a doctor with the repeat counterfoil (right-hand side) from your previous practice (before you are likely to run out), in order that this can be set up on our system, causing you the least possible disruption.

New patients are invited to complete a health status questionnaire which enables the practice to obtain basic information about your current state of health on joining us. Pre-registration versions of this form along with the registration form can be completed online below.

The Health Authority no longer send medical registration cards unless specifically requested by the patient.

If you are a Carer or you have Carers looking after you, please inform the receptionist.

If you change your name, address or telephone number please complete a form available from the reception desk. Please ensure your details are always kept up to date and if the change affects other members of your family registered with the practice – for example, when moving house.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

The surgery offers ground floor access to all consulting rooms, thus assisting the disabled and parents with pushchairs. We have standard and disabled toilet facilities, as well as a dedicated baby changing area.

The practice has a portable hearing loop for those who have a hearing aid. This is located in the main reception area. Please ask the receptionist on duty if you wish to use it during your consultation with a doctor.